If you have questions regarding your accounts or services, please contact or visit one of our offices for personalized service. Feel free to reach out to us with any questions, comments, or suggestions using this secure online form. A First State Bank representative will contact you.

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Mailing Address
P.O. Box 681299
Fort Payne, AL 35968

Email Us
customersupport@fsbal.com

Customer Service 

Lost or stolen debit card: 1-800-523-4175

 Lost or stolen credit card (Visa Classic or Platinum): 1-800-883-0131

24 hour telephone banking
256-845-0882